Terms & Conditions
Pricing and Payment Terms
All prices are subject to change without notice. Payment terms are net thirty (30) days from receipt of invoice. You will only be charged for products shipped. Products placed on back order will be charged when shipped. If you place an order and fail to fulfill the terms of payment, reprokine may without prejudice to any other lawful remedy defer further shipments and/or cancel any order. You shall be liable to reprokine for all costs and fees, including attorneys’ fees, which reprokine may reasonably incur in any actions to collect on your overdue account. reprokine does not agree to, and is not bound by, any other terms or conditions such as terms in a purchase order that have not been expressly agreed to in writing signed by a duly authorized officer of reprokine.
Quantity discounts available. Please ask your customer service or sales representative for details. Certain exclusions may apply.
You are solely responsible for any applicable sales, use, or similar tax and agree to indemnify reprokine for any such tax if not properly paid by you. Sales tax will be added when shipping to jurisdictions where reprokine is responsible for collecting sales tax unless the receiving party has exempt information on file with reprokine. If you feel that your account is not setup properly please enter a note to this effect on your order or contact us.
Shipping and handling costs are prepaid and added to the invoice. Shipping and handling costs will be charged only on the first shipment in situations where an order contains back ordered products. reprokine reserves the right to select the packaging and shipping method for your order, which will ensure the stability of the product and also efficient tracing. Orders will normally be shipped by air express on the indicated date. The indicated date is an estimate only, and reprokine shall not be liable for a delay in shipping. Any damage during shipment is covered by the warranty provided in these terms and conditions. For all orders, the risk of loss of the goods passes when the goods are placed with the shipper.
Written confirmation of a telephone, fax, email or internet order is not required. However, if ocnfirmation of an order sent, please mark on order “CONFIRMING ORDER”
Duplicate shipments due to incorrectly marked confirming orders will be subject to a returned products charge of 20% of the list price of the product(s) returned (“Returned Products Charge”) plus shipping charges. We do not issue full credits for returned products since our products are perishable and we can not be assured of the quality of returned products.
In the absence of an express written agreement to the contrary, all products are sold by reprokine for the exclusive use of the purchaser and are not to be resold.
Claims and Returns
Any claim for credit or return goods request must be made within ten (10) days of receipt. Custom, non-standard catalog and non-catalog orders are ineligible for cancellation or return. A return authorization (“Return Authorization”) must be obtained from reprokine Customer Service for all returns. reprokine will not accept, and no credit will be issued, without a Return Authorization.
Upon receipt of authorized returned products, a credit for the original purchase price less the Returned Products Charge and the original shipping and handling charge (“Partial Credit”) will be issued. To obtain a Partial Credit, products must be returned within sixty (60) days of receiving a Return Authorization.
If an error by reprokine results in shipment of an incorrect order, reprokine will, at its sole option, either ship a replacement order at no charge or credit your account for the purchase price of the original product shipped in error plus shipping charges. If an error by you results in the shipment of an incorrect order and is reported to reprokine within ten (10) days, you may obtain a Return Authorization and return the product(s) for Partial Credit.
Some product information in the catalog may be abbreviated. Before ordering, we recommend that you review specifications of the product as published in the product insert available at our website or call and request a copy from your distributor. Product inserts on the website reflect, in general, the applications and conditions for use. Products should be used in accordance with the insert shipped with the product. reprokine reserves the right to change product specifications without prior notification. All products supplied by reprokine are warranted to meet our published specifications when used under normal conditions in your laboratory.
REPROKINE DOES NOT MAKE ANY OTHER WARRANTY OR REPRESENTATION WHATSOEVER, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THESE PRODUCTS. IN PARTICULAR, reprokine DOES NOT MAKE ANY WARRANTY OF SUITABILITY, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF ANY PRODUCT.
Remedies and Limitations
SHOULD ANY PRODUCT FAIL TO PERFORM AS WARRANTED OR FOR ANY OTHER CLAIMS ARISING FROM OR RELATED TO YOUR USE OF THIS SITE OR PURCHASE OF PRODUCTS FROM REPROKINE, REPROKINE’S LIABILITY AND YOUR REMEDY ARE STRICTLY LIMITED TO THE PURCHASE PRICE OR REPLACEMENT, AT reprokine’ SOLE OPTION, OF THE PRODUCT SOLD. UNLESS OTHERWISE STATED, THE PRODUCTS IN THIS CATALOG AND WEBSITE ARE SOLD FOR RESEARCH USE ONLY.
YOUR REMEDY SET FORTH FOR BREACH OF ANY WARRANTY ARISING HEREBY, EXPRESS OR IMPLIED OR BY OPERATION OF LAW, SHALL BE THE EXCLUSIVE AND SOLE REMEDY TO THE EXCLUSION OF ANY AND ALL OTHER REMEDIES INCLUDING, WITHOUT LIMITATION, CLAIMS FOR INDIRECT OR CONSEQUENTIAL DAMAGES, WHETHER OR NOT CAUSED BY OR RESULTING FROM THE NEGLIGENCE OF SUCH PARTY.
You agree to indemnify, defend and hold reprokine, its directors, officers, shareholders, employees, representatives and assigns (collectively, “Affiliates”) harmless from and against any and all costs, liabilities, losses, and expenses (including, but not limited to, reasonable attorneys’ fees) resulting from any claim, suit, action, or proceeding brought by any third party against reprokine or its Affiliates alleging or arising from or related to any breach of these Terms & Conditions by you. This paragraph survives expiration or termination of your account or these Terms & Conditions.
Choice of Law/Disputes
You hereby agree that the only proper jurisdiction and venue for any dispute with reprokine or to products purchased from reprokine, is in the state and courts of Israel. You further agree and consent to the exercise of personal jurisdiction in these courts in connection with any dispute involving reprokine or its affiliates, employees, officers, directors, agents and providers. Any claims relating to the information, services or products available in this catalog will be governed by the laws of the State of Israel, excluding the application of its conflicts of law rules. You agree that any cause of action arising out of or relating to these Terms & Conditions will be commenced by you within one (1) year after such cause of action arose. Actions not commenced by you within one (1) year are permanently barred. This paragraph survives expiration or termination of these Terms & Conditions.
If any provision of these Terms & Conditions is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent in such section. You may not sell, assign, or otherwise transfer your account. reprokine may assign or transfer its rights with regard to your account and these Terms & Conditions. reprokine’ failure to act with respect to any failure by you or others to comply with these Terms & Conditions does not waive reprokine’ right to act with respect to subsequent or similar failures. These Terms & Conditions set forth the entire understanding and agreement between you and reprokine with respect to the subject matter hereof. This paragraph survives expiration or termination of these Terms & Conditions.