Ordering

/Ordering
Ordering 2018-12-31T16:00:54+00:00

Ordering information

How to order:

Online orders
Online Ordering may be done using our secure shopping cart system.
Required order details are collected on a secure checkout page.

Mail orders
Mail Ordering may be done by sending us your order with complete details to: sales@reprokine.com

Phone orders
USA Toll Free: (877) 610-3988
International: +972-77-5040900

Fax orders
USA: (866) 685-3474
International: +972-77-5040901

Please make sure to use institution/company letterhead with complete details while faxing your purchase order.

For all purchase orders, please include the following information with your order:

  • Purchase Order number or credit/purchasing card number
  • Name of institution/company
  • Name of recipient
  • Delivery address
  • Billing address
  • Phone number
  • Fax number
  • Email address
  • Product catalog number and description
  • Product quantity and size
  • Product pricing

Payment methods:

  • Credit Card
    We accept Visa/MasterCard.
    Please supply type, cardholder name, expiry date, CVV2(3 digits on back).
  • Check
    All checks should be mailed to our billing dept:
    reprokine Ltd.
    POB 216, Kfar Shmuel
    Israel 9978800
  • Bank Transfer
    Contact our billing department to supply you with reprokine’s bank account details info@reprokine.com

Payment terms:

Net thirty (30) days from date of invoice.

Shipping terms:

  • Express delivery  service guarantees delivery time of up to 3 business days to most countries.
  • Unless the client supplies a valid courier account number, shipping and handling costs are prepaid and added to the invoice.
  • reprokine reserves the right to select the packaging and shipping method for your order, which will ensure the stability of product and efficient tracking.
  • Backorders: reprokine acknowledges the importance of timeliness for our clients, if a product is out of stock, we will inform you at the time you place your order. Orders containing out of stock products will be shipped partial unless otherwise noted. If your item is on backorder for more than 15 days we will contact you upon product release to verify shipment.
  • The shipment of hazardous items is governed by the Department of Transportation and the International Air Transport Association (IATA). Products indicated in the catalog as hazardous shipping items, and/or blue or dry ice shipping, require special packaging, and a hazardous handling fee will be added to your invoice.
  • Please note that some products ship under different conditions than are recommended for storage. Upon receiveing a product, please refer to the product label or to the accompanying Certificate of Analysis for stability guarantee and for correct storage conditions.
Express delivery North America
EU
FedEx/DHL
Australia
Asia,South America

FedEx/DHL
East Europe
Africa

FedEx/DHL
Ambient $45.00 $65.00 $75.00
Ice/Blue $65.00 $85.00 $105.00

Shipping costs are subject to change.